How to allow the transfer of funds between accounts - "Transfer Cancelled"?
Have just installed V31 Personal Plus and it will not allow the transfer of funds between accounts eg:Transfer $x from trading/working account to a Credit Card. Also from investment account to Share account. Have been a Reckon user for nigh on 30 years and never experienced this problem before. I did notice some mention of "transfers" in one of the dialog boxes when installing the V31.
Is there a "easy" fix for this?
Best Answer
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Hi @IRW2411
This error will occur if Reckon Accounts Personal loses its currency tag and no longer knows what the home currency is. This may result from a faulty Reckon Accounts Personal installation.
To fix this, our help article states that you should uninstall Reckon Accounts Personal and reinstall using the ISsetup.exe installation file.
For more detailed steps:
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Reckon Staff Answers
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Deleted and reinstalled now fixed. Thank you.
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