Error code (0xc0150004) when new install of Reckon Personal Plus V31 fails to launch

IanLangford

After installing Reckon Personal Plus V31on my new Windows 11 desktop PC I am unable to open the program. It loads successfully and a Reckon dialogue box says it has been installed successfully. However when I try to open the program a dialogue box comes up with "qw.exe-Application Error. The application was unable to start correctly (0xc0150004). Click OK to close the application."

I have uninstalled the program and re-installed it many times all with the same result. I have tried clicking on the file qw.exe in the C: drive in the Reckon's program folder with the same result.

Have tried the following:

• Temporarily disable antivirus software
  • Third-party antivirus tools may block legitimate installers.
  • Disable your antivirus and try launching or installing the software again.
  • If you're using Windows Defender:
    • Go to Windows Security > Virus & Threat Protection > Manage Settings.
    • Turn off Real-time Protection temporarily.
• Check the integrity of the installer or executable
  • The EXE file might be corrupted.
  • Try running the installer on another PC to verify.
  • Re-download the installer from the official source if needed.
• Run System File Checker (SFC) and DISM
  • These tools repair missing or corrupted system files:
    1. Open Command Prompt as Administrator.
    2. Run: sfc /scannow
    3. DISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /RestoreHealth
    4. Restart your PC after completion.
• Perform a Clean Boot
  • This helps identify if background apps are interfering:
    1. Press Win + R, type msconfig, and hit Enter.
    2. Under Services, check Hide all Microsoft services and click Disable all.
    3. Go to Startup tab and open Task Manager.
    4. Disable all startup items.
    5. Restart your PC and try running the software again.
• Check for Windows Updates
  • Go to Settings > Windows Update and install any pending updates.
  • This ensures your system has the latest patches and dependencies.

NONE WORK

Had lengthy remote support session with Microsoft who also tried the above and more. They ruled out issues with Windows files and Windows system installation. They agree this is a problem with the Reckon software

Please help

Datarec

In the other post Can't Open Reckon Personal Plus V31on a new computer — Reckon Community

There was a recommendation by @John_8305976

Did you also attempt those?

🧰 Fixing Error 0xc0150004 in Reckon Personal Plus on Windows 11

✅ 1. Install the Required Microsoft Visual C++ Redistributables

Reckon Personal Plus typically requires the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86). This is often missing or corrupted on newer Windows systems.

• Download and install from Microsoft:
  • Visual C++ 2005 SP1 Redistributable (x86)
• After installation, restart your PC and try launching Reckon again.

🔄 2. Repair or Reinstall Reckon Personal Plus

• Go to Settings > Apps > Installed Apps
• Find Reckon Personal Plus, click the three dots, and choose Modify or Repair (if available)
• If not, uninstall and reinstall the software using the latest installer from Reckon’s official site

🔍 3. Run as Administrator + Compatibility Mode

• Right-click the Reckon shortcut or EXE file
• Select Properties > Compatibility
  • Check Run this program in compatibility mode for Windows 10 or Windows 7
  • Also check Run this program as an administrator
• Click Apply and OK, then try launching again