I was able to log in this morning at 8, and encountered massive issues, but then went to switch to a clients and ever since it's been
'Establishing a Connection to Reckon.'
I've been trying since 8:30am and still can't connect. Am getting a tad annoyed at all this, what was wrong with the old system? I have a stack of invoices that are supposed to go out today, if this keeps happening a lot of companies, not just ours will be having major cash flow problems. If Reckon could let us know what the hold up is, and when it will be fixed, that would be something!
I still had issues this morning with logging on and got through to help desk who did something and called me back and was able to get in.
Like everyone here I had done all the "fixes" and processes recommended and was getting frustrated with people telling me to try the things over and over.
My suggestion, give help desk a call- be prepared to be on hold for atleast 30 mins (better than Mon/Tues where the wait was over an hour).