unrecoverable error 1668178290
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Marisa Kol
Member Posts: 4 ✭
When I click on one particular invoice I get this message and then shuts the program down. How can I get rid of this invoice as the computer wont let me open it at all. Love some help....thanks Marisa
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Hi Marisa,
If you go to your Chart of Accounts > double click on your Accounts Receivable account > scroll to where the invoice is > click once so it is highlighted > go to edit drop down menu and there is an option to delete the invoice.
Then just recreate it so your accounts are correct.
Kind regards,
Sally McIntosh (sally@samsolutions.com.au)
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Thanks so much Sally I tried this (it is an invoice) in accounts payable and as soon as I hit void bill the error message came up and shut the computer down. Some how the invoice has been saved incorrectly....any other suggestions?0
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You can't void the bill, you need to delete it. If there is no option in the drop down to delete, CTRL +D is the keyboard shortcut to do so.2
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yes I did a verify then a rebuild and all was good...but the invoice is still there.....I will try Sallys suggestion to delete and see what happens.
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you are fantastic thank you Sally, that worked....really appreciate your time and help....0
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