Point of Sale transfer changing item from inventory to service

Hi Ron

When POS posts transactions to Reckon, any items in the transaction files that at are not already in the itemlist get autocreated by Reckon Accounts as a service item.  Similarly, any account names that it cannot find may sometimes be autocreated as Bank Accounts.

You don't want either to happen.

In your case, it may be that a change was made to the "itemname/subitem of" part of the item. This happens as follows:

• Item is in Reckon Accounts as "Cedarwood" subitem of "Timber" - known by Reckon as "Timber:Cedarwood"
• Products transferred to POS in POS Administrator
• Sale of Timber:Cedarwood occurs
• In Reckon, someone changes the "Itemname/Subitem of" to say "Timber:Cedar 100x25x6m" or perhaps "Lumbar:Cedarwood"
• Changes transfered to POS, but too late, a sale is already in the system as "Timber:Cedarwood"
• End of Day
• Post transactions to Reckon.  Reckon hasn't got a "Timber:Cedarwood" item so it is autocreated as an item with no details.

Things you can do to prevent this:

• for your end-of-day process, Transfer-Post-Transfer.  The first transfer will give you a report letting you know of items in the transaction file that aren't in Reckon Account.  The 2nd transfer is necessary to update the adjusted inventory levels after the post.
• Change "itemname:subitem of" and "Account:subaccount of: (for accounts linked to POS Items at the end of the day. eg end of day, transfer, post, make any changes required, transfer

Graham Boast 0409317366
Reckon Accredited Consultant
graham@reckonhelp.com.au
http://reckonhelp.com.au/remotesupport.htm