The system will not let me open the software as it says I have installed it on anothe computer which

Andy_8065729
Andy_8065729 Member Posts: 6 Reckoner Reckoner
edited October 2024 in Personal Plus and Home & Business
I have just purchase a 2016 upgrade to Home and business in January2016. The system will not let me open the software as it says I have installed it on anothe computer which is incorrect

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    edited February 2017
    Welcome to the Community Andy

    We'll need to reactivate your licence, give our Customer Service team a call on 1300 784 253 and we can take care of this for you.

    There's some further info in relation to this here -
    http://kb.reckon.com.au/issue_view.asp?ID=3791
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