i get an error saying the accounts enterprise file can not be used with accounts non enterprise prod
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SteveKember
Member Posts: 7 ✭
I am trying to change from hosted back to my server and when I have tried to load the file i get an error saying the accounts enterprise file can not be used with accounts non enterprise product....any idea of what i am doing wrong?
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Comments
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Check the version of the Enterprise software on your server. Hoppy Easter0
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Hi Steve - RA Hosted works with the Enterprise version of Reckon. So in order to use your file on desktop now, you would need to install Enterprise onto your desktop. This might be a higher version of the product than you've previously purchased / subscribed to.
To find out what version you currently have on your desktop, just open a sample file, and if you can't see the version type at the top (ie Premier, Pro), then click Help / About.0
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