1) Close Reckon Accounts Personal
2) Download http://downloads.reckon.com.au/qwutil.dll
3) Copy the above file into your Reckon Personal 2015 or 2016 installation folder (by default this would be C:\Program Files\Reckon Accounts Personal)
4) When you get the message saying qwutil.dll already exists. Do you want to replace it?' select 'Yes'
5) Once the file has been saved, open Reckon Accounts Personal and you will be able to download US Share Prices.
Please let me know if you encounter any issues with the US downloads after completing the steps above.