Payment summaries year 2015/2016 no longer available on drop down menu

Catherine KBCatherine KB Member Posts: 2
edited March 2017 in Accounts Business Range
I am using Reckon Accounts Enterprise 2014. I printed employees 2015-2016 Payment Summaries and created an Empdupe file a few days ago.  I edited some employees detail and now want to create an updated Empdupe file but the 2015-2016 year is no longer available in the Tax Year drop down menu.  

Comments

  • Reckon FAQsReckon FAQs Reckon Staff Posts: 703 ✭✭
    edited March 2017
    Hi Catherine,

    Welcome to the Reckon Community, and sorry for the delay in getting back to you.

    Sounds like you have a small corruption in your company file.  You can fix this by opening an existing pay and refreshing it.  You can do that by Unlocking Net Pay and then tick and untick Do not accrue time; of delete an item and re-enter it.  check that amounts have not changed and click on OK.

    You should now see previous Tax Years in Payment summaries.  


    regards,
    John
  • Catherine KBCatherine KB Member Posts: 2
    edited November 2016
    It worked. Thanks
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