One of 3 organisation Reckon Accounts Personal Plus 2013.will not open

Kevin Marshall
Kevin Marshall Member Posts: 6
I have upgraded from Quicken Personal Plus 2005 to Reckon Accounts Personal Plus 2013. I have 3 organisations which were upgraded. One of the 3 will not open except if that organisation was the last organisation used when I closed the program. To date the only way around it is to select it from the "old files" and convert to the 2013 version. Can anyone suggest a solution

Comments

  • Kevin Marshall
    Kevin Marshall Member Posts: 6
    edited July 2016
    Thank you for your help Diver Dave. They are 3 separate autonomous businesses and the one that has a problem opening does have 32 letters in the name. The other 2 have 15 and 9. If as you describe is the problem how do I change the name of an operating business business in Reckon?
  • Kevin Marshall
    Kevin Marshall Member Posts: 6
    edited July 2016
    I was just wondering how I do that in Reckon
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,204 Personal Range Expert Personal Range Expert
    edited May 2019
    Hi 
    FILE
    FILE OPERATIONS
    RENAME
    Select a new name first then point to the file that needs changing

    should be all good now to RE OPEN



    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Kevin Marshall
    Kevin Marshall Member Posts: 6
    edited July 2016
    Thank you very much Dave & Gerry. It all works now