Accounts Expired - could not access C Panel for payment for licence renewal and customer service clo

Prakash_8661290
Prakash_8661290 Member Posts: 1
edited February 2017 in Accounts Hosted
My subscription (1516529-1) expired back in August and I now need to get an URGENT access to client's files... however when I try to log in to Accounts Hosted, it says Licence Expired.. I am happy to make the payment and renew the licence but it does not allow me the access to the C Panel...and the customer support is closed outside trading hours.. thats a bit weird... 

My number is 0424 416 015
Prakash

Comments

  • Big Hat
    Big Hat Accredited Partner Posts: 93 Accredited Partner Accredited Partner
    edited February 2017
    Hi Prakash

    Glad to be able to assist with your issue.

    Please feel free to email me on jpeppas@qldbc.com.au for further assistance

    Regards


    John Peppas
    Reckon Accredited Partner

    John Peppas