Opening Hours & Support - 7 October 2016

RavRav Administrator Posts: 9,759 Administrator
Hi everyone

This post is just a heads up to let you know a number of our phone support lines will be closed from 3:00pm (AEDT) today, 7 October 2016, due to a company-wide internal event.

The phone support teams that will be closed from 3:00pm (AEDT) are:
Payroll Premier & POS Support
1900 Support Line

All other support lines will operate on reduced staff numbers

Thank you for your understanding and we sincerely apologise for any inconvenience this may cause.

Comments

  • Linda DamonLinda Damon Member Posts: 12
    edited February 2019
    Can anyone tell me whether ReckonChat is available for Pro Partners?  I've sent a couple of emails as the page says they are offline.

  • IftiIfti Reckon Staff Posts: 459 ✭✭
    edited December 2016
    Hi Linda,

    Thanks for your post.

    Unfortunately Chat service is closed today. Please do send us an email or call us.

    Apologies for the inconveniences caused.

    Thanks 

    Ifti
  • RavRav Administrator Posts: 9,759 Administrator
    edited January 7
     
  • Dianne LougoonDianne Lougoon Member Posts: 14
    edited October 2016
    Hi Rav - Has anyone else had any issues with leave loading not calculating since the 1/10/16 patch?
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