we are getting an error like {"Message":"Authorization has been denied for this request."}

Luna Borah_8338819
Luna Borah_8338819 Member Posts: 6
edited February 2017 in Reckon API
We are developing an API for reckon one with a magento portal( e commerce) . we are having an error like {"Message":"Authorization has been denied for this request."}image

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited February 2017
    Hi Luna,

    It might be best to flick the API team an email directly at reckonapi@reckon.com so we can take a look into this with you.

    We also have a new API support page here - https://reckon.helpdocsonline.com

    Thanks
    Rav


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Luna Borah_8338819
    Luna Borah_8338819 Member Posts: 6
    edited October 2016
    Thanks for your reply but we get very less reply on mail from API team and at times we don't get the reply also.
  • Luna Borah_8338819
    Luna Borah_8338819 Member Posts: 6
    edited October 2016
    Do you have any live chat support ? i need help
  • gazza73
    gazza73 Accredited Partner Posts: 802 Accredited Partner Accredited Partner
    edited February 2017
    Luna

    Did you get any help on this?  Perhaps look at some API clues that I help fellow SDK/API developers with,  at this site (just some tips/tricks/observations).


    http://www.alchester.com.au/reckon-accredited-partners-enhance-business-solutions/
    in particular, the bottom right corner that has a link to the documentation at:
    http://demo.buildmgr.com.au/api/

    But take care to note this is for RAH (not R1) using API v1 (not v2).... but some basic security aspects are similar.

    Cheers,

    Gary




    Gary Pope

    m: 0408994799
    e:  gaz@alchester.com.au
    An Accredited Partner- Consultant (VIC. Aust)
    http://www.alchester.com.au/reckon-ac
    “Working with Accountants/Bookkeepers PPs/APs, as an
         independent IT Professional and retired FCPA Accountant”