Not Responding for more than 10min now

Jeffrey AranaJeffrey Arana Member Posts: 77
edited March 2017 in Accounts Hosted
Shows Not Responding as reported. Screenshots.
Two users, but the the other one was logged off okay.image

Comments

  • Jeffrey AranaJeffrey Arana Member Posts: 77
    edited March 2017
    More Screenshotsimage
  • Jeffrey AranaJeffrey Arana Member Posts: 77
    edited March 2017
    Another screenshot
    image
  • Jeffrey AranaJeffrey Arana Member Posts: 77
    edited March 2017
    I logged one user off.
    image
  • RavRav Administrator Posts: 10,783 Administrator
    edited March 2017
    Hey mate,

    Is the session still active in the control panel from the other user?
  • Jeffrey AranaJeffrey Arana Member Posts: 77
    edited March 2017
    Yes it is Rav. Shall I log the last user off too? How about her works? Was it saved?
  • RavRav Administrator Posts: 10,783 Administrator
    edited March 2017
    Hey Jeffrey,

    It's all working in the same file correct? If that's the case then it should be saved.

    From that screenshot there are two active sessions, can you end one at a time and retry please?
  • Jeffrey AranaJeffrey Arana Member Posts: 77
    edited March 2017
    I just did that. Only one entry but it's gone per the user.

    As reported it happened twice today, earlier this morning, at about 9am and the time reported before noontime, Perth time.
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