Print margins changed with update since the printing was fixed

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Angela_8054617
Angela_8054617 Member Posts: 14 ✭
edited March 2017 in Accounts Hosted
Since the update and printing errors have happened my 30 templates are now all out of whack,
We used to be able to print over the margins for max space on the paper but now boxes are being cut off. Will this be a permanent change or will I be wasting my time changing all my templates?image 

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited March 2017
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    Hi Angela,

    I've posed this question to our QA folks to see if the recent print changes may have had any impact on this as well.

    Let me come back to you on this once I hear back
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  • Paula_7917164
    Paula_7917164 Member Posts: 3 ✭
    edited March 2017
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    Hi Angela
    I found the reckon printer changes the paper size to Letter - our templates are based on A4. When you print, in the first Print box, click the options box next to the Print To: Reckon printer (greyed out bit) and then change the paper size to A4. Hope this works for you.

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