I haven't been able to login into reckon one.e my pssword but wont reconise my email address. I ha

Options
Julie Constantine
Julie Constantine Member Posts: 8 ✭
edited June 2017 in Reckon One
I am not happy I haven't been able to login into reckon one. I try to change my password but wont reconise my email address. Technical support are useless

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    edited May 2017
    Options
    Hi Julie, If you're an existing Reckon One user, can you please input your Reckon One USER NAME (not user ID number or email address) and password. Do you still have trouble after trying this?
    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Julie Constantine
    Julie Constantine Member Posts: 8 ✭
    edited May 2017
    Options
    I am putting in my original username and password I have used for 2 yrs ot said it doesn't recognise me. So I click reset password doesnt recognise my email. Im worries because all the last 2 yrs reciepts are in there. Please fix this problem ASAP. Thanks
  • Julie Constantine
    Julie Constantine Member Posts: 8 ✭
    edited May 2017
    Options
    Somebody need to look at the back end to see why I can't login. 

Categories