backup Reckon One

Raluca Pratt
Raluca Pratt Member Posts: 18
edited April 2020 in Accounts Hosted
Hi there,
Is there any way that a backup can be created for Reckon One ?
And considering the bank retrieve data lasts only 365 days , is it a way that we can still be able to see those transactions after the 365 days?
Thank you,
Raluca

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited June 2017
    Hi Raluca,

    Reckon One is a cloud solution so there is no physical backup file that can be done by the user. 

    BankData transactions are only available from the day the bank approves the connection. If your BankData subscription has been active for 365 days, you can still download any previously un-downloaded transactions dating back 365 days.
    (In regard to Yodlee connections, when the connection is established, you will get the past 3 months of transactions)


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  • Raluca Pratt
    Raluca Pratt Member Posts: 18
    edited April 2020
    Thank you , I want to be able to see all the transactions after the 365 will be gone.
    Maybe in the future there will be a way to backup the data too ( yes , I know , that means more work for your team).