hi, I can't get an employes TFN to accept, its keeps saying "not a valid TFN no spaces allowed" I'm

Peter Cooper
Peter Cooper Member Posts: 2
edited June 2020 in Reckon Accounts (Desktop)
I can't get an employees TFN to accept, its keeps saying "not a valid TFN no spaces allowed" when I'm not putting spaces in!! It does accept 111111111

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    Hi Peter - have you checked there is no space right at the start?  failing this, then I expect the TFN you have been given is incorrect... and maybe the error message is just a bit vague?
  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
    edited August 2018
    Hi Peter,

    I've just tested putting this TFN number into one of my employee records and it's accepting it fine.

    As Lind as said, please ensure there is no spaces before the first digit or after the last digit.

    Let us know how you go.

    Luke.