INB Summary blank

Stephanie_8341862
Stephanie_8341862 Member Posts: 4
edited August 2017 in Accounts Hosted
For three employees, INB summaries are printing with no data, even though the data is correct and visible elsewhere. The other employees have no issues.

Comments

  • Adrian_6974554
    Adrian_6974554 Member Posts: 191 ✭✭
    edited July 2017
    Hello Stephanie

    Check under payroll and Compensation screen and taxes button.

    Does it have Exclude from payment summaries ticked?

    Adrian
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited July 2017
    Hello Stephanie,

    Welcome to the Reckon Community.

    Please do a test.  Print your Payment Summary to a PDF file using your PDF printer.  Open that PDF copy and print it.  Does it print OK?


    regards,
    John