INB Summary blank

StephanieStephanie Member Posts: 4
edited August 2017 in Accounts Hosted
For three employees, INB summaries are printing with no data, even though the data is correct and visible elsewhere. The other employees have no issues.

Comments

  • AdrianAdrian Member Posts: 200
    edited July 2017
    Hello Stephanie

    Check under payroll and Compensation screen and taxes button.

    Does it have Exclude from payment summaries ticked?

    Adrian
  • John GJohn G Reckon Staff Posts: 2,289 ✭✭
    edited July 2017
    Hello Stephanie,

    Welcome to the Reckon Community.

    Please do a test.  Print your Payment Summary to a PDF file using your PDF printer.  Open that PDF copy and print it.  Does it print OK?


    regards,
    John
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