Error code 1967085064 how can i fix this ?

semrasemra Member Posts: 3
edited August 2017 in Accounts Business Range
I cannot use Reckon a error report with the code 19607085064 comes up. How do i fix this? 

Comments

  • RavRav Administrator Posts: 10,763 Administrator
    edited August 2017
    Hi Semra,

    Which Reckon product and version are you using? Where does this error appear? ie. what task/activity are you performing when you encounter it?
  • semrasemra Member Posts: 3
    edited August 2017
    Hi Rav,
    I am using Easystart 2015 It appears as soon as i click on the Reckon icon to open it. It does not allow me to open it at all. 
  • semrasemra Member Posts: 3
    edited August 2017
    hi are u there
  • RavRav Administrator Posts: 10,763 Administrator
    edited August 2017
    Hi Semra,

    Lets try launching your program without loading the company file immediately. 

    Can you please follow the process outlined in this KB -
    How do I start Reckon Accounts without loading a datafile?

    Does the program open successfully? If so, open your company file from this starting screen.
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