Reckon closing then stating that the user is already logged in
Yesterday in the middle Reckon closed without reason, then when I tried to log back in it stated I was already logged in. I went the to control panel and logged off user, refreshed and had to log it off several times before it no longer appeared. Is some unknown person loging into our file? I was using Chrome, so today I tried Firefox but had printing issues, tried Internet Explorer 11 but go a message stating the security certificate was not secure, went back to Chrome and the same thing happened to yesterday, downloaded Safari, I can login to the dashboard but not into the file! So between 8am and 1:30pm I have hardly got any work done. We have two logins, however all the problems we have relate to the main login including the copy/paste function errors. I have used this product for 17 years but feeling like I need to try MYOB or Xero.
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