MEMBERS WEBSITE ERROR - Cannot Log In

Comments

• Rav Administrator Posts: 9,807 Administrator

  September 2017 edited September 2017

  Hi there George,
  
  Thanks for your report on this, I've just tested and am getting the same result. I've reported this to the team to investigate.
  
  In the meantime, can you please try a different browser and let me know if you have access there?
  
  Cheers
  Rav

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• Suzanne Lockwood Member Posts: 113 ✭✭

  September 2017 edited September 2019

  Hi Rav,
  I'm getting the same result in Firefox, Chrome and Explorer.
  

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• Jay Jay Reckon Staff Posts: 73 ✭

  September 2017 edited September 2017

  Hi Sue, 
  This issue appears to be on our end, IT are notified, If you needed do a rego or  need IKC or download link, just drop us an email to support and we will sent them to you. 
  
  

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• Suzanne Lockwood Member Posts: 113 ✭✭

  September 2017 edited September 2019

  Thanks Jay Jay
  

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• sheelagh ellem Member Posts: 6

  September 2017 edited September 2017

  Unable to login to members site to download an IKC - need to get this done today, but obviously is not going to happen.  Have even tried 3 diffrent computers as well as browsers

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• Andrew Thompson Member Posts: 2

  September 2017 edited September 2017

  Any update on when this will be fixed?

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• Rav Administrator Posts: 9,807 Administrator

  September 2017 edited September 2017

  Hi Andrew,
  
  We've got the guys looking into this right now and I hope to have some further info on progress very soon. I'll keep you posted.
  
  Apologies for the hassle!

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• Rav Administrator Posts: 9,807 Administrator

  September 2017 edited September 2017

  Hi guys,
  
  Just to update everyone,
  
  Access to the Members Area has been restored and is now available as normal.
  
  Thanks so much for your patience and apologies for the inconvenience caused.

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