Having trouble to save 'make a payment' or 'receiving money' under day to day
Madeline Yanyan Xiao
Member Posts: 2 ✭
I am an ex-hosted user and just migrated to reckon one.
In reckon one, I was trying to record a payment or receiving money (sale data). I have put in all the mandatory fields: Date, Account, Contact and Amount. But it just doesn't allow me to save the transaction. I can't work out what cause it, certainly need some help here. Thank you very much.
In reckon one, I was trying to record a payment or receiving money (sale data). I have put in all the mandatory fields: Date, Account, Contact and Amount. But it just doesn't allow me to save the transaction. I can't work out what cause it, certainly need some help here. Thank you very much.
2
Comments
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Hi there Madeline, welcome to the Reckon Community
Can you let me know which browser you're using when you encounter this?
Does the same problem happen when you try this on an alternative browser?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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You are right. I was using firefox 54.0.1. Switched to IE, seems all good now.
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Great thanks Madeline,
It looks like we're having some intermittent troubles with saving actions using the Firefox browser, our Development team is continuing to investigate this at the moment.
Really sorry for the hassle!ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Any update with this issue - concerning use of Firefox?
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I am still having this same issue on Firefox.
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08/02/2018
Hi guys,
This issue is now fixed.
Regards,
Scott.
0
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