Hi, i am using accounts hosted and am trying to email a report as excel but nothing is happening, pl

Lynn CampbellLynn Campbell Member Posts: 15
edited July 20 in Accounts Hosted

Comments

  • RavRav Administrator Posts: 9,785 Administrator
    edited July 20
    Hi Lynn,

    The email window may have populated in the background which is why it may look like nothing is happening. Try another email and then press & hold down the ALT key and at the same time press the Page Up button. This will bring any hidden windows to the foreground.

    Let me know if that helps
  • Lynn CampbellLynn Campbell Member Posts: 15
    edited October 2017
    Hi Rav

    It won't even bring up the little box to enter email address and no it isn't hidden.
  • Lynn CampbellLynn Campbell Member Posts: 15
    edited October 2017
    Can email PDF just not excel

  • Linda ABCLinda ABC Member Posts: 1,171 ✭✭
    edited October 2017
    try closing the datafile and opening it again - this happens to me sometime if I have been working in the file a long time and had lots of windows/reports open - instead of the email it brings up some random other report - just restart and all good.
  • Jacqui AllenJacqui Allen Member Posts: 243
    edited November 2017
    Have you tried to export and download from there?
  • Nin·ûÄ MeasNin·ûÄ Meas Member Posts: 3
    edited July 20
    This happens all the time to me.  One day it will export a report to Excel and the next it won't.  Another failing by the awful Reckon programmers.  This is the worst accounting package that I have the misfortune to use.  Makes Xero and MYOB look wonderful!
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