EMDUPE file Wrong doesn't match RESC contributions

Kylie_9377946
Kylie_9377946 Member Posts: 78 ✭✭
edited February 2018 in Payroll Premier
For one of my employees the RESC contributions are correct on the group certificate and payroll report but wrong on the EMDUPE file that was reported to the ATO. How do I fix this from happening again? And why would it be doing this?

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited November 2017
    Welcome to the Reckon Community, Kylie.

    Is this article appropriate to your circumstances?


    regards,
    John.
  • Kylie_9377946
    Kylie_9377946 Member Posts: 78 ✭✭
    edited November 2017
    No sorry. The other employees who had salary sacrifice last financial year EMDUPE file and group cert was correct. But for one particular employee it is wrong
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited November 2017
    Thanks Kylie,

    Then perhaps this article may be relevant to your circumstances.

    "Your Empdupe file will print according to your printing preference.  By default the printing preference is set to Pay End Date.  The ATO requires payroll information to be reported on a Date Paid basis, that is, the day the employee was actually paid.  If you have a pay with a Pay End Date in June and a Date Paid in July, or a Pay End Date in July and a Date Paid in June, your Payment Summaries will print correctly but you will need to make a printing preference adjustment to get a matching Empdupe file."


    regards,
    John

  • Kylie_9377946
    Kylie_9377946 Member Posts: 78 ✭✭
    edited November 2017
    No sorry I don't think that is relevant either. For all the payments that had salary sacrifice it has added the SGC and the Salary sacrifice together.
    You see this employee did not salary sacrifice the entire year, only for the last 4 payment of the financial year.

    For the last 4 payment of the year super was for example:
    Salary Sacrifice 50
    SGC  $100

    Group certificate shows correctly RESC $200 ($50 x 4 payments)
    But the EMDUPE file has added the amounts together ($100 +$50 x 4payments =$600 reported to ATO for RESC)

    Note that for some reason this has only happened to 1 employee and not to any others that started salary sacrificed half way through the year.
    Any suggestions?

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited November 2017
    Thanks Kylie,

    Does the Payment Summaries Report match the Reconciliation Report?

    Is the SGC super payroll item for this employee different to the SGC super payroll item for the other employees that do not have a difference between Payment Summary and EmpDupe?

    If the problem is persisting then please call Technical Support for further one to one assistance on this issue.


    regards,
    John.