transactions in bank account but not in money out
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Denize Hooton_9171871
Member Posts: 9 ✭
Transactions "Missing" in Money Out. Nearly 3 months of transactions (unreconciled) from July to September 2016 are in Bank Account, but not showing in Money Out transactions.
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Comments
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Welcome to the Reckon Community, Denize,
BankData problems are best communicated directly to the BankData team on bankdata@reckon.com. In this case send through a bank statement and mark the transactions that are missing. You can block out confidential information as they only need to see the number of transactions a day and the bank account number.
regards,
John.0 -
Hi - thanks for your comment but we don't use the bank feed. The transactions were previously showing but have now disappeared even though I can print them in a GL report.0
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