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I CANT PRINT FROM RECKON, ALL IS OK UNTIL THE LAST SCREEN WHICH IS JUST WHITE
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I CANT PRINT FROM RECKON, ALL IS OK UNTIL THE LAST SCREEN WHICH IS JUST WHITE
Lorna Sanderson
Member
Posts:
3
November 2017
edited November 2017
in
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Rav
Administrator
Posts:
9,871
Administrator
November 2017
edited November 2017
Hi Lorna,
Is this still an occurrence for you?
If so, can you please head into the Hosted control panel and end any & all active sessions located there.
Once that's done, logout. Ensure that you are using the logout option on the top right and not just closing the browser or tab.
Once logged out in full, close your browser and then try again.
Let me know how you get on
Cheers
Rav
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Lorna Sanderson
Member
Posts:
3
November 2017
edited November 2017
Hi Rav, yeah I tried that, no luck. so I logged out, closed all tabs and restarted computer, still no luck. Repeated again and then the print started working... no idea
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Is this still an occurrence for you?
If so, can you please head into the Hosted control panel and end any & all active sessions located there.
Once that's done, logout. Ensure that you are using the logout option on the top right and not just closing the browser or tab.
Once logged out in full, close your browser and then try again.
Let me know how you get on
Cheers
Rav