Need to pay renewal but can't as account expired

Comments

• Umesh Kumar Kukreja Reckon Staff Posts: 22 ✭

  December 2017 edited December 2017

  Hi Karen,

  Thank you for contacting Reckon.
  
  We have extended your Reckon Accounts Hosted till tomorrow, Please follow the below mentioned steps to renew your licence.

  • Please go to the login page > Enter your user name and password.
    
  • Click on Control Panel.
  • At the left hand side click on manage user > Then click on your user number > At the right hand side click on Renew.
  • Then it will ask you for the Card details.

  You may also call on our customer service number 1800-732-566 to renew the licence.
  
  
  Kind regards,
  Umesh Kumar Kukreja
  
  Technical Support Representative 
  

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• Umesh Kumar Kukreja Reckon Staff Posts: 22 ✭

  December 2017 edited December 2017

  Hi Farid,
  
  Thank you for contacting Reckon.
  
  Can you please now try to login in your account and renew it.
  
  
  Regards,
  Umesh 
  Technical Support Representative 
  

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• Nadine Siemer Member Posts: 3

  December 2017 edited December 2017

  Hi Umesh I need to renew mine also as my account says it’s expired and I cannot sign in ? Could you please send through steps so U can login...

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• Daaman Choudhary Reckon Staff Posts: 1

  December 2017 edited December 2017

  Hi Nadine,
  
  Thank you for your patience.
  
  I believe you have received a call back from a Reckon Expert regarding your issue. Please confirm if your issue has been resolved.
  
  Regards,
  Daaman Choudhary
  Technical Support

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• Rebecca Carey Member Posts: 9

  December 2018 edited December 2018

  Similarly, our account has expired, but there is no option to renew the account online. Why is there not a renew subscription button so users can resolve this without technical support?
  

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