Cannot access the bank accounts via the Online Banking function
Helen Case
Member Posts: 24 ✭
I can access my Reckon Hosted datafile, but I cannot access the bank accounts via the Online Banking function. We have wages & suppliers to pay. I have logged out & back in again; but still cannot access the bank we need (Bendigo Bank). Not happy Jan.
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Comments
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Hi Helen,
Can you please try this out for me and see how you get on
Click on Reckon BankData link on the right
You'll be presented with the below message. Ensure that you TICK the "Do not display option" and click OK.
The screen will then proceed to open a browser window within Hosted. You can close this.
Try accessing your Online Banking through Hosted as you were.
Does it work?
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