Cannot access the bank accounts via the Online Banking function

Helen Case
Helen Case Member Posts: 24
edited August 2019 in Accounts Hosted
I can access my Reckon Hosted datafile, but I cannot access the bank accounts via the Online Banking function. We have wages & suppliers to pay. I have logged out & back in again; but still cannot access the bank we need (Bendigo Bank). Not happy Jan.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited January 2018
    Hi Helen,

    Can you please try this out for me and see how you get on

    Click on Reckon BankData link on the right
    image

    You'll be presented with the below message. Ensure that you TICK the "Do not display option" and click OK.
    image

    The screen will then proceed to open a browser window within Hosted. You can close this.

    Try accessing your Online Banking through Hosted as you were.

    Does it work?


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