Payroll Premier 17/18 can no longer just select one or a couple employee to email payslip
Kylie_9377946
Member Posts: 78 ✭✭
There is an issue where you can no longer deselect all the employee and just select a couple of employees to email their payslip?
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Comments
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Yes, I have found that too. This morning I tried to change the print preference to date paid rather than week end - I waited the "several minutes" it suggested it would take but all it did was tie itself in a knot. 17/18 seems to have more issues than you poke a stick at1
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I agree 16/17 version had issues but not this many
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Hi guys,
Is this a new occurrence for you both or have you just noticed it happening for a while now? If so, when did it start?
Which operating system & version are you using?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi no it's not a new occurrence I just have been working around it printing it and then scanning it and emailing when an employee requests a payslip. Operating system is Windows 10 Pro and version is the latest one 2017/20180
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Hi guys,
There's a solution to this issue which is outlined with step by step instructions in this KB article here -
Unable to untick the employee from Email list
This should solve it, give it a go and let us know if it helps.
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav
I have done as per instructions now when I click email it doesn't even load the list of employees?
What do you suggest?
Thanks
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