Is there a problem with the Reckon Portal - All I get is a blue patterned screen?
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Megan Samain
Member Posts: 3 ✭
I am having trouble getting to the login screen in reckon one. Can anyone help me?
1
Comments
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Bugger - I have an AGM I have to report to tomorrow - I need it NOW!! Grrrrr0
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I have been able to log into Reckon one ok0
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What can I be doing wrong Michael?0
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I am having the same problem, there is only a blue screen when trying to get to Reckon One log in screen. I have called JJ at Reckon 3 times and he insists it is a Telstra problem. I have contacted Telstra twice and they say it is a Reckon problem.
No one can help
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Hi All,
sorry hear everyone having such problem, today we received 4 reported cases of blue back ground only when login. 2 from NSW, 1 from QLD and 1 from VIC. the common thing looks like its a Telstra internet issue. (test with optus and voda connection all works fine, we are at the moment assume its a Telstra issue)
if you are having this login issue and not using a Telstra internet connection please let us know.0 -
I am having the same problem! So Jay Jay, what should we ask Telstra when calling to fix it as I see above Debbie has already tried and they say it's a Reckon problem?0
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Hi Deb,
I've notified the upper lvl about this issue and we are further looking in to this problem.
and hopefully find a solution quickly. ?0 -
I use Internode on my computer and Optus on the iPad and can log in OK. Suspect Telstra is not owning up to the problem0
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SAme here in country sa Use Telstra nbn0
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I'm on Telstra (VIC suburbs) and OK at 22:43PM Sat 24/3/2018
Gary0 -
Hi everyone,
For those who experienced issues with this yesterday, can you please advise if the problem is still persisting for you today?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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