Annual Leave Conflicting Tables

Kim_9602447
Kim_9602447 Member Posts: 3
edited April 2018 in Reckon Accounts (Desktop)
A staff persons annual leave and personal leave is reading correctly. If I create a new payroll and/or look in employees payroll information the information is correct however if I look at a past processed paycheque the information or a payslip the information is conflicting.

Comments

  • Kerri_6634298
    Kerri_6634298 Member Posts: 36
    edited March 2018
    I just had the same thing with a client. I looked at the staff members annual leave accrual summary and could see each week accrual and deduction when taken. A number of times the annual taken actually partly added to the balance instead of deducting. They had turned off accrual in error for a number of pays and they had a virus attack so I put it down to that. I thought the payroll item was corrupt but another person's seemed fine. I couldn't explain it. 
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited April 2018
    Hello Kim,

    Welcome to the Reckon Community.

    Could you provide a little more information on the nature of the issue, like:
    What information is conflicting? 
    Are you able to provide screenshots of the two sources? 
    In what year did you start processing payroll in this company file?


    regards,
    John.