Every time I return to Reckon, even less than 5 minutes, Reckon hangs. Then I have to start again us
Dots
Member Posts: 1 ✭
Reckon Accounts Premier 2017. When I return to Reckon even within a few minutes the thing hangs. Also whenever I alter a record, likewise the system hangs. Then the little indicator whirls around to its heart's content for up to one hour+ if you let it. We've been told that it is "thinking". Me thinks it is thinking too much. The only solution is to close down Reckon using Task Manager.
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Hi David,
During the time you stop using Reckon Accounts and then return to it, and subsequently experience this problem, does your PC go to sleep/standby mode?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Try checking if it is the local operating system environment (like disk space issues), or see if it is a corrupt data file of QBW. Advise the operating system in use, for some better clues to share. Try running the TEST/SAMPLE company to eliminate the operating system, your memory or other jobs, to gain confidence in the real QBW file you want to you. Look at ideas like this:
https://community.reckon.com/reckon/topics/system-environment-solutions-provided-by-reckon-community...
Gary0
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