ReckonOne blank page upon opening...can't open company file!!!!
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Aleisha_8341887
Member Posts: 25 ✭
I can log into the portal, click on the 'OPEN' button and it just takes me to a blank tab.
Have tried in Chrome & Firefox - same issue.
Someone please help!!
Have tried in Chrome & Firefox - same issue.
Someone please help!!
0
Comments
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Hi Aleisha,
Can you please remove everything after the word 'Core' in the URL and then reload the page.
This should take you back to the normal Reckon One screen but please let me know how you get onℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Have tried that. I also cleared history & cache, then re-tried. No luck!
Client is not happy with me, I've been unable to access reports for a meeting.0 -
ReckonOne company file is now working for myself & my coworker. Was it a system issue?0
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Glad to hear its working Aleisha.
I've checked in with the Reckon One team and there were no outages or widespread system issues in the last little while, but sing out if this happens again
Cheers
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Thanks Rav, will do.0
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