Payroll Premier STP report Export button missing

Karan LakeKaran Lake Member Posts: 13
edited July 2019 in Payroll Premier
When i process STP report in Payroll Premier the report does not fully open i cannot see the export button, the minimize or maximize does not work.

Comments

  • RavRav Administrator Posts: 9,871 Administrator
    edited July 2018
    Hi there Karan,
    Are you able to post a screenshot of this so we can get a better idea of what you're seeing.

    Feel free to redact any sensitive info
  • Karan LakeKaran Lake Member Posts: 13
    edited July 2018
    i have previously sent you an email however attached is what i see, i cannot see the buttons to the right of the screen, they are locked.  image
  • Karan LakeKaran Lake Member Posts: 13
    edited July 2018
    Rav i need an answer to this question.  i cannot download as i cannot see the export button.

  • RavRav Administrator Posts: 9,871 Administrator
    edited July 2018
    Hi Karan,
    Adjust your screen resolution so that the full application can display.

    You'll find this in your PC display settings (example below)

    image
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