no option to email payment summaries
Leanne_7663246
Member Posts: 109 ✭✭
Hoping for some help please. I have an employee who is asking for another copy of their payment summary. I just tried to email it but there is no option to email. I have tried going thru Employees, process payment summaries and select payment summaries to email. I get the list of employees. I have checked the year is 2017/2018, it has payment sumaries: inb payment summaries. I tick the employee I want and there is only an option to preview, select all, select none and default email text. There is no email option. I thought it might be the file but I logged into another hosted file we have with different log in and no option either. I have also tried going thru file then select forms to email and nothing either. Could anyone help please.
0
Comments
-
Hi Leanne - after selecting the employee you wish to resend Payment Summary too - click OK at the bottom of your screen - the Select Forms to Send box will appear and you can send the email.0
-
Thanks Linda, I think there must have been a glitch as the ok button at the bottom of the screen wasn't there. I logged out and logged back in and it came up so I was able to send the payment summary. thanks
1
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community