Hi we ran a subscription update last week and now payroll is unable to email payslip. Both Payslip a

Son Bui
Son Bui Member Posts: 1
edited August 2020 in Payroll Premier
Hi we ran a subscription update last week and now payroll is unable to email payslip to our staff. i checkke and both Payslip an and Payment summary were set at "Both " for all staff. what can we do?

Comments

  • Kerry_9705731
    Kerry_9705731 Member Posts: 3
    edited August 2018
    I had the same problem, close down your email program, then try to email the payslips, they seem to go through ok.
    It was suggested in this forum, I tried it and it seems to work.
    good luck
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