Gateway
Sue Botha
Member Posts: 11 ✭
What does this mean "Gateway user name is missing" when using Reckon Hosted, and how do I resolve it
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Comments
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Hi Sue,
Can you let me know where you're encountering that message?
Are you trying to login or are you performing tasks/actions within your file when you receive it?
Are you able to post a screenshot of the message as well pleaseℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Trying to perform tasks but I can't because of this msg, also and "Failed authentication user token" In fact I haven't been able to work in Reckon this week at all. It is exceptionally slow in responding to anything. I'm not at home right now so can't take a screenshot.
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