Can't display Help content properly while trying to learn "How to setup inventory tracking" on Recko

Info Tecbo
Info Tecbo Member Posts: 8 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Hi, we are recently trying to use Reckon to manage our inventory. When we open the Help window on Reckons Accounts and search for this topic, contents were either not shown or displayed properly after clicking the "+" button (see attached). We also tried to find relevant Help documents regarding this topic on the official website, but couldn't find anything. Thus, we still don't know how to setup the inventory tracking in our system. Can anyone else advise what we can do now? Thanks in advanced.imageimage

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    edited October 2018
    Hi there,
    Thanks for raising this, just tested it out and am getting the same behaviour. I'll ask the team to look into that.

    While I can copy the details from the Help Menu to give you, there's a really good write up from Shaz one of our awesome Accredited Partners on a previous thread which potentially might be of more value. Check it out HERE


  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,099 Accredited Partner Accredited Partner
    edited June 2020
    And you can watch a Reckon Academy video on inventory tracking here https://www.youtube.com/watch?v=-yeEoPq15VA
    cheers
    Linda
  • Info Tecbo
    Info Tecbo Member Posts: 8 Novice Member Novice Member
    edited October 2018
    Thanks Rav, will wait for your news on the display problem.
  • Info Tecbo
    Info Tecbo Member Posts: 8 Novice Member Novice Member
    edited October 2018
    Thank you Linda, we will take a look.
  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Rav

    Just an FYI on this Help content display issue .... It's not just limited to Hosted - I'm experiencing for a while it in desktop too .... (possibly only since the 2018 R2 release ?)
    Shaz Hughes.png

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    edited October 2018
    Thanks heaps Shaz, getting the team to look into what is causing this
This discussion has been closed.

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