Why is the customer balance owing different to the sum of invoices less payments
Deb_9768970
Member Posts: 27 ✭
Why is the customer balance owing different to the sum of invoices less payments? The transaction history for the customer shows all invoices and payments received. If you manually add up all the invoices and then manually add up all the payments received, the difference is $1320, but in the customer window the balance owing for the customer is $495. What the??!!
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Hi Deb
Check that your transaction history display is set to show/filter by/date "All" as this is an ongoing running balance.Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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