Invalid server response when uploading QIF

Matthew BrewerMatthew Brewer Member Posts: 4
edited February 2019 in Reckon One
Hi Rav, I am currently getting the "invalid server response" when trying to upload my november QIF file. Note: This conversation was created from a reply on: Reckon One performance issues (21 August 2018).

Comments

  • RavRav Administrator Posts: 9,861 Administrator
    edited December 2018
    Hi Matthew,
    Are you receiving this response only when uploading QIF's? ie. have you noticed it in other areas as well? 

    Has this only started occurring for you today? 
  • Matthew BrewerMatthew Brewer Member Posts: 4
    edited December 2018
    Hi Rav - yes just today. I did not have this problem last month. I have tried uploading a CSV instead and got another error message, something about "error finalising file upload"
    Thanks
    Matthew
  • Christine AshtonChristine Ashton Member Posts: 3
    edited December 2018
    I am also getting invalid server response when trying to upload qif or csv bank files.

    Please help.  I only work for this client once a month.

  • RavRav Administrator Posts: 9,861 Administrator
    edited December 2018
    Thanks for getting back to me Matthew, and for your report as well Christine.

    Let me have a chat with our Reckon One team about this and I'll come back to you shortly.
  • KateKate Member Posts: 15
    edited February 2019
    I’m also getting an error “Error finalising the upload of this file” when trying to upload a QIF file.
  • RavRav Administrator Posts: 9,861 Administrator
    edited February 2019
    Hi guys,
    We've been able to replicate this on our end as well. At this stage, its something our Reckon One devs will need to take a look at and I'll let you know as soon as I get further news on it. 

    I'm really sorry for the hassle and inconvenience its causing at the moment. 
  • RavRav Administrator Posts: 9,861 Administrator
    edited December 2018
    Hi again folks,
    I've received word that this should now be resolved. Can you please try it when you've got a chance and let me know if you have any further trouble?

    Cheers
    Rav
  • Matthew BrewerMatthew Brewer Member Posts: 4
    edited December 2018
    Great Rav - looks like it is working now

    Thanks

    Matthew
  • KateKate Member Posts: 15
    edited December 2018
    It’s working for me too now, thanks Rav and team
  • Christine AshtonChristine Ashton Member Posts: 3
    edited December 2018
    THANK YOU!!  All good.
Sign In or Register to comment.