Payslip - YTD Earnings
Karina_9242901
Member Posts: 19 ✭
Hi,
I have noticed that my Reckon Desktop YTD Earnings/Super Totals on all employees payslips have been reset for the past two weeks. Is there anyway of resetting this. My STP YTD earnings aren't affected by this. But I am having alot of employees askings
Any Assistance would be greatful
I have noticed that my Reckon Desktop YTD Earnings/Super Totals on all employees payslips have been reset for the past two weeks. Is there anyway of resetting this. My STP YTD earnings aren't affected by this. But I am having alot of employees askings
Any Assistance would be greatful
0
Comments
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Hi Karina,
Can you give us a bit more info on this, particularly around what mean when you say its reset? Has it gone to zero?
Have you submitted a Update Event recently?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Karina, We had exactly the same problem for 2 pay periods. Reports were OK but not payslips or pay cheques. Then all went back to normal. I resent new payslips to everyone (but only 1 employee had even noticed).0 -
Hi Rav
This is the third week of YTD earnings not updated correctly.
Not sure what do you mean an Update ? Of Reckon ?
Cheers
Karina0 -
Hi Karina,
I am having the same problem. Did this problem fix at all? And if so, how please??0
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