can you redirect the Reckon Accounts root directory after someone moved it
margaret_9248620
Member Posts: 47 ✭
So when i process single touch payroll event, someone has moved the directory to a different location can i fix it and send it back to the default location or do i now need to save into new location?
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Hi Margaret,
Could you elaborate this a bit further? Particularly around the process you're going through for STP and where specifically things have changed/failing?
Are you referring to the Q drive in Reckon Accounts Hosted?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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I am talking about where the file gets save from reckon.
i.e (for example: C:\ProgramData\Reckon\ReckonAccounts[year]\[product]\[company_file_name]\Export Files\STP Files)
Someone in the office change the location and not sure how to get it back?
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