ato error

Stacey_6926491
Stacey_6926491 Member Posts: 16
edited February 2019 in Payroll Premier
Below is an error i received when i uploaded to Gov Portal. Anyone what is means?

"ATO Messages

The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.

Error message

  • An unhandled error occurred within Core Services. Record the details of the message and contact the agency service desk."



Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited January 2019
    Hi Stacey,
    It looks as though there might have been a hiccup on the ATO end. I'd suggest retrying your submission.


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  • Stacey_6926491
    Stacey_6926491 Member Posts: 16
    edited January 2019
    Thanks for that suggestion, it did work when I resubmitted the file again.