Reckon Accounts Hosted - File Server FSS05 login issue (17 January 2019)

Rav
Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
edited July 2019 in Accounts Hosted
Hi everyone,
We're currently investigating issues affecting file server FSS05.

Early indication suggests users connected to this server will be experiencing issues logging in to the Reckon Accounts Hosted service.

We've got the team working on this at the highest priority and sincerely apologise for any inconvenience caused.

More info to follow. 


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Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited January 2019
    I've just received word this has been rectified and FSS05 is online.

    If you were having trouble logging in, please logout, close your browser and try again.

    Let us know if you have any trouble.

    Apologies for the hassle everyone and thanks for your patience.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited January 2019
    Thanks Jo-Anne, it might be a tad slow right now with folks all logging in at the same time. Should be back to normal in a few minutes or so.

    Apologies for the hassle! 


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.