Printer not activated error code -30 after Windows 10 update

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Charlene
Charlene Member Posts: 27 ✭
edited November 2019 in Reckon Accounts (Desktop)
Since a Windows 10 update, my colleague receives the below error message when trying to email from Reckon Accounts Enterprise 2018. 
"Printer not activated, error code -30" 
Please refer to screenshot attached.

I have called Reckon and they wanted my colleague to run Reckon as Administrator which we want to avoid. 

My colleague has the following software:
Outlook 2016
Windows 10
Reckon 2018



image

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  • Charlene
    Charlene Member Posts: 27 ✭
    edited January 2019
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    Hi Kevin, all users within our company send emails from Reckon without using Admin permissions! Why do we need Admin permission now?

  • Cathy Purcell
    Cathy Purcell Member Posts: 8 ✭
    edited August 2019
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    Hi Kevin 
    I work remotely with PDPGuard & having issues with printers not "redirecting" 
    do you have any ideas please?  Using Windows 10 + Reckon Accounts Premier 2019
    Thanks

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