Cheque/Payment not appearing on Bank Rec
??????Bank reconciliation is missing a payment. Checking the supplier confirms that the payment falls in the month and is against the Cheque Account (the one being reconciled).
I've run the Reconciliation Discrepancy report and there are none.
Reckon Hosted Edition 2018
I've run the Reconciliation Discrepancy report and there are none.
Reckon Hosted Edition 2018
0
Comments
John L G
Yes it shows as cleared (shown below) but my bank rec is out by this amount as the payment is not listed in the bank rec.
:-S
Where I believe John is going with this is you have already reconciled that particular cheque for the date you are out. This means you have used this cheque in a previous reconciliation in error.
I would maybe presume this amount happens regularly like a monthly payment, and you will find you are missing a previous cheque for this amount in a previous rec period.
John L G
As background, I'm stepping in after someone else has done the processing/entry. Not sure if it's related but it would seem to me that the process for handling this new direct debit is incorrect. An attempt has been made to enter a matching bill whereas on other packages, I would have coded it directly from the bank statement transaction (without a bill).
As it is a direct debit, the 'cheque number' is simply Debit which undoubtedly duplicates to an earlier DD. The clearing of the cheque however is against the bill created in Jan (as shown in pic), not cleared against a bill/DD in an earlier month. My understanding it should still appear in the bank rec with a tick as all payments in the month would in order for the rec to balance.
I suspect it's the way our office has treated the DD / payment / bill which has created the problem.
John L G
You are 100% right. The rec done in Dec'18 did not include an entered txn for the DD. Just as you said, the bank rec was cleared against the Jan'19 DD. I am expecting now I have an additional manual entry (Write Cheque) in Jan'19 which I created to reflect the DD in the month which I shall have to void...
Thanks so much for your patience and guidance. Where do I now register some starts for you both??
John L G