Can someone please explain how to convert my Reckon Enterprise Desktop file to Reckon Accounts Hoste

Deb HunterDeb Hunter Member Posts: 1
edited May 21 in Accounts Hosted
I have just started a trial version of Reckon accounts hosted and need to migrate my Reckon Enterprise desktop file to the new version.  Can someone please explain how to do this.

Thanks!

Comments

  • ZappyZappy Accredited Partner Posts: 4,659 ✭✭✭
    edited August 2019
    You need to create an account in hosted first. Why don't you set it up as a trial for 30 days. Once you've done this you can upload the file to the hosted site. And you'll be ready to lock and load. Call me if you get stuck. I do this for a living Kevin V Russell t:0407744914
  • Sharyn HanlonSharyn Hanlon Member Posts: 6
    edited March 20
    DEb Hunter after a year of converting over are you happy with hosted? thinking of moving over as well did you have any issues was transition painless? any loss of data etc .  appreciate your imput

  • Kris_WilliamsKris_Williams Member Posts: 1,086 ✭✭
    edited May 21
    Transition painless, Hosted works well, I use Firefox browser to access it
  • ZappyZappy Accredited Partner Posts: 4,659 ✭✭✭
    edited May 21
    CRITICAL to understand, if you convert to hosted and ever want to go back to desktop, you cannot. One of my clients had this expereince recently. Not pleasant. Not being a genuine cloud based product, there are many issues to consider before you cut over. I would be trialling the system for at least a month and run the two systems in parallel. When it works well it is very good. That's not always. I use Firefox to get access to hosted. It works fine. Internet explorer not so much. Google chrome - Forget it.
    Duck duck go. Okay as well.
  • Kris_WilliamsKris_Williams Member Posts: 1,086 ✭✭
    edited March 20
    So when you download your hosted file and open in Enterprise if required, what is the difference between that Enterprise version and the desktop version?
  • ZappyZappy Accredited Partner Posts: 4,659 ✭✭✭
    edited March 20
    Kris who has Enterprise on their desktop for a single user? And what happens in year 2 when your complimentary copy runs out of life?
  • Acctd4Acctd4 Accredited Partner Posts: 895 ✭✭
    edited March 20
    Hi Kris

    There's no difference at all - Hosted IS Enterprise but access is via Reckon's server instead of installed locally on a user's PC  :)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    www.accounted4bs.com

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

  • Kris_WilliamsKris_Williams Member Posts: 1,086 ✭✭
    edited March 20
    That’s what I thought, so is it not feasible to change from Hosted to Desktop Enterprise (after purchasing a license) and download your file if online is no longer your need. I also thought that whilst ever you were paying to use Hosted you were entitled to one copy of the current version of Enterprise, not just in the first year.
  • ZappyZappy Accredited Partner Posts: 4,659 ✭✭✭
    edited March 20
    As long as the subscription is current. And you still can't go back to desktop. Now if you are in different physical locations, it's a different story. Reckon is much better in this scenario.
  • Gerry WinterGerry Winter Accredited Partner Posts: 300
    edited March 23
    Most Reckon products are by subscription now so if you are using the free Enterprise that is given by having hosted you can carry on forever on your desktop, you simply cant go to a lower version, but that has always been the case.
    Gerry

    Gerry 0418907140

    [email protected]

  • ZappyZappy Accredited Partner Posts: 4,659 ✭✭✭
    edited March 20
    Gerry I think the subs cost for Enterprise is a tad more expensive than it is for the version from which you upgraded when you migrated to hosted. Just sayin. Probably a few tads If you have five users on Premier it's $1050. A five user enterprise licence is $2530 retail. That's a pretty significant sum to a SME
  • Gerry WinterGerry Winter Accredited Partner Posts: 300
    edited March 21
    You are right but if you went to Hosted you were expecting to pay that anyway and that cost is still less than the stand alone of Enterprise.
    Gerry

    Gerry 0418907140

    [email protected]

  • ZappyZappy Accredited Partner Posts: 4,659 ✭✭✭
    edited March 21
    No you weren't. All my hosted clients have fewer than three users. Most of them have one
  • Data RecData Rec Reckon Staff Posts: 796 ✭✭
    edited March 23
    Hi Deb,

    DATA RECOVERY: How to upload a company data file (*.QBW) from your local computer to the Reckon Accounts Hosted platform

    Follow the steps in the support article to upload your company file from your computer to your existing Hosted Q: drive.

    Regards,

    Data Recovery Team

    Regards,

    Reckon Data Recovery Team

    You can request assistance via the case request web form below.

    https://www.reckon.com/au/data-services-request/

  • Data RecData Rec Reckon Staff Posts: 796 ✭✭
    edited March 23
    Hi Gerry,

    We can perform an analysis to confirm whether a clients Hosted/Enterprise data file can be converted to a Reckon Accounts Premier compatible data file.

    If a data file that is in the Enterprise / Hosted format makes use of Lists that exceed the list limits of Premier, then whilst it can still be done, the user would encounter the problem of not being able to add new list records.

    Users can request a data service on the Reckon website http://www.reckon.com/au/data-services-request/


    Regards,

    Reckon Data Recovery Team

    You can request assistance via the case request web form below.

    https://www.reckon.com/au/data-services-request/

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