Up dated to Safari 12.1, NOT PRINTING

mectec
mectec Member Posts: 3 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Hi, just did an up date to 12.1 in Safari. Now I can not print from Reckon. It still comes up with the printing option box, click Print, still get the "Printing" pop up on the right, then nothing. Have checked the "Allow pop ups" Its been working fine up to when I updated to 12.1 Is there anyone that can help here?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,206 Reckon Community Manager Community Manager
    edited April 2019
    Hi Mectec,
    Are you experiencing this on Safari only? ie. as a test if you login using a different browser does printing work as normal?
  • mectec
    mectec Member Posts: 3 Novice Member Novice Member
    edited April 2019
    Hi, thanks for the speedy reply!
    Printing on Reckon on my older MacBook is fine, using Safari 11.1.2 (it will not up date Safari on the old hardware, 11 years old)
    But its come right on 12.1 & printing fine now.

    Thanks again,

    Cam.
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,206 Reckon Community Manager Community Manager
    edited April 2019
    Cool, cheers for letting me know. Did you do anything/change any settings etc for printing to start working or just resolved on its own?
  • mectec
    mectec Member Posts: 3 Novice Member Novice Member
    edited April 2019
    I un-blocked pop ups, still didn't print, then restarted browser & now all good :-))
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