*COMPLETE* - Reckon One - PLANNED MAINTENANCE (15 June 2019)

RavRav Administrator Posts: 9,785 Administrator
edited August 2019 in Reckon One
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Hi everyone,

To ensure Reckon One is humming along at top capacity as we head into the busy period, our teams will perform scheduled maintenance on Reckon One services this weekend.

As a result, there will be a period where Reckon One is unavailable. This will also affect the ability to share and setup a Reckon One book from the Reckon Portal and posting an End of Day file from Reckon Cloud POS to Reckon One during the maintenance period.

Maintenance will commence on Saturday night and conclude on Sunday morning.
  • 8:00PM Saturday 15 June - 9:00AM (AEST) Sunday 16 June
  • 10:00PM Saturday 15 June - 11:00AM (NZST) Sunday 16 June
You will be unable to access Reckon One services during this time and we recommend you logout of Reckon One prior to the scheduled maintenance period commencing.
Reckon One UK users are unaffected by this maintenance.

We sincerely apologise for any inconvenience this may cause and thank you all for your patience.

Comments

  • RavRav Administrator Posts: 9,785 Administrator
    edited June 2019
    Not related to existing thread. Creating new post. Please reference the new conversation here: STP app not responding when creating adjustment
  • RavRav Administrator Posts: 9,785 Administrator
    edited June 2019
    Hi everyone,
    Our Reckon One maintenance has run a little over our initial allocated timeframe. 

    The teams are currently in the final stages of the required work and we expect Reckon One services to be back online at approximately 12:00pm noon (AEST).

    Thank you all for your patience and our apologies for any inconvenience caused.
  • RavRav Administrator Posts: 9,785 Administrator
    edited June 2019
    Hi everyone,
    The maintenance on our Reckon One services has now been completed successfully.

    All services are back online and fully operational.

    Thank you all for your patience.
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